I installed WPM Player v2.2 on a Windows 7 PC. After installation, the WPM Playback Player service cannot started. And i found there is no any SEUM-User-x account was created in users panel.
When i turn on Agent Service verbose log. I found some messages like:
2019-01-31 10:18:37,014 [7] ERROR SolarWinds.SEUM.Agent.WorkerProcessManagement.WorkerProcessManager - Error creating user account for Agent.
System.Runtime.InteropServices.COMException (0x80070842): Server service not started
Anyone help me?
*** SolarWinds WPM Agent Service v2.2.1.426, .Net Runtime v4.0.30319 ***
*** Assembly SolarWinds.SEUM.Agent.Service, Version=2.2.1.426, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
2019-01-31 10:18:35,754 [7] INFO SolarWinds.SEUM.Agent.Service.AgentService - Starting agent service with PID 5336 as user 'SYSTEM'.
2019-01-31 10:18:35,754 [7] DEBUG SolarWinds.SEUM.Agent.Service.AgentService - { InternalStart entered
*** Assembly SolarWinds.Orion.Common, Version=2.0.0.0, Culture=neutral, PublicKeyToken=316e86daa515e407, .NET version v4.0.30319 ***
2019-01-31 10:18:35,754 [7] DEBUG SolarWinds.Orion.Common.SWPerfMonCounters - Defining counter [SEUM Agent dropped queue items] type [NumberOfItems64]
2019-01-31 10:18:35,754 [7] DEBUG SolarWinds.Orion.Common.SWPerfMonCounters - Defining counter [SEUM Agent enqueued items] type [NumberOfItems32]
2019-01-31 10:18:35,754 [7] DEBUG SolarWinds.Orion.Common.SWPerfMonCounters - Defining counter [SEUM Agent requested playbacks] type [NumberOfItems64]
2019-01-31 10:18:35,754 [7] DEBUG SolarWinds.Orion.Common.SWPerfMonCounters - Defining counter [SEUM Agent load percentage] type [NumberOfItems32]
2019-01-31 10:18:35,754 [7] DEBUG SolarWinds.Orion.Common.SWPerfMonCounters - Setting category name to [SolarWinds: WPM Agent service] ...
2019-01-31 10:18:35,754 [7] DEBUG SolarWinds.Orion.Common.SWPerfMonCounters - Creating counters for category [SolarWinds: WPM Agent service] ...
2019-01-31 10:18:36,274 [7] DEBUG SolarWinds.Orion.Common.SWPerfMonCounters - Re-creating counters...
2019-01-31 10:18:36,274 [7] DEBUG SolarWinds.Orion.Common.SWPerfMonCounters - Removing category [SolarWinds: WPM Agent service] ...
2019-01-31 10:18:36,304 [7] DEBUG SolarWinds.Orion.Common.SWPerfMonCounters - Adding counter [SEUM Agent dropped queue items] type [NumberOfItems64] to CounterCreationDataCollection ...
2019-01-31 10:18:36,304 [7] DEBUG SolarWinds.Orion.Common.SWPerfMonCounters - Adding counter [SEUM Agent enqueued items] type [NumberOfItems32] to CounterCreationDataCollection ...
2019-01-31 10:18:36,304 [7] DEBUG SolarWinds.Orion.Common.SWPerfMonCounters - Adding counter [SEUM Agent requested playbacks] type [NumberOfItems64] to CounterCreationDataCollection ...
2019-01-31 10:18:36,304 [7] DEBUG SolarWinds.Orion.Common.SWPerfMonCounters - Adding counter [SEUM Agent load percentage] type [NumberOfItems32] to CounterCreationDataCollection ...
2019-01-31 10:18:36,304 [7] DEBUG SolarWinds.Orion.Common.SWPerfMonCounters - Creating category [SolarWinds: WPM Agent service] ...
*** Assembly SolarWinds.SEUM.ServiceLocator, Version=2.2.1.426, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
2019-01-31 10:18:36,924 [7] DEBUG SolarWinds.SEUM.ServiceLocator.BaseNinjectModule - Binding ILoadMonitor to LoadMonitor
2019-01-31 10:18:36,924 [7] DEBUG SolarWinds.SEUM.ServiceLocator.BaseNinjectModule - Binding IWorkerProcessLauncher to WorkerProcessLauncher
2019-01-31 10:18:36,924 [7] DEBUG SolarWinds.SEUM.ServiceLocator.BaseNinjectModule - Binding IPlaybackDispatcher to PlaybackDispatcher
2019-01-31 10:18:36,924 [7] DEBUG SolarWinds.SEUM.ServiceLocator.BaseNinjectModule - Binding IWorkerProcess to WorkerProcess
2019-01-31 10:18:36,924 [7] DEBUG SolarWinds.SEUM.ServiceLocator.BaseNinjectModule - Binding ISessionHelper to SessionHelper
2019-01-31 10:18:36,924 [7] DEBUG SolarWinds.SEUM.ServiceLocator.BaseNinjectModule - Binding IAgentStorage to AgentStorage
2019-01-31 10:18:36,924 [7] DEBUG SolarWinds.SEUM.ServiceLocator.BaseNinjectModule - Binding IPendingPlaybackQueue to PendingPlaybackQueue
2019-01-31 10:18:36,924 [7] DEBUG SolarWinds.SEUM.ServiceLocator.BaseNinjectModule - Binding IAgentApiEndpoint to AgentApiEndpoint
2019-01-31 10:18:36,924 [7] DEBUG SolarWinds.SEUM.ServiceLocator.BaseNinjectModule - Binding IWorkerProcessFactory to WorkerProcessFactory
2019-01-31 10:18:36,924 [7] DEBUG SolarWinds.SEUM.ServiceLocator.BaseNinjectModule - Binding IWorkerMonitor to WorkerMonitor
2019-01-31 10:18:36,924 [7] DEBUG SolarWinds.SEUM.ServiceLocator.BaseNinjectModule - Binding IRDPClientManager to RDPClientManager
2019-01-31 10:18:36,924 [7] DEBUG SolarWinds.SEUM.ServiceLocator.BaseNinjectModule - Binding IWorkerProcessManager to WorkerProcessManager
2019-01-31 10:18:36,924 [7] DEBUG SolarWinds.SEUM.ServiceLocator.BaseNinjectModule - Binding ISessionManager to SessionManager
2019-01-31 10:18:36,924 [7] DEBUG SolarWinds.SEUM.ServiceLocator.BaseNinjectModule - Binding IAgent to Agent
*** Assembly SolarWinds.SEUM.Agent.Common, Version=2.2.1.426, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
*** Assembly SolarWinds.SEUM.Common, Version=2.2.1.426, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
*** Assembly SolarWinds.SEUM.Agent, Version=2.2.1.426, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
2019-01-31 10:18:36,974 [7] INFO SolarWinds.SEUM.Agent.Agent - Starting Agent. Agent ID: 4752e597-bfe4-4842-9067-40cbc8beddf4
2019-01-31 10:18:36,974 [7] DEBUG SolarWinds.SEUM.Agent.WorkerProcessManagement.WorkerProcessManager - { Start entered
2019-01-31 10:18:36,974 [7] DEBUG SolarWinds.SEUM.Agent.WorkerProcessManagement.WorkerProcessManager - Starting worker process manager for 7 workers
2019-01-31 10:18:36,984 [7] DEBUG SolarWinds.SEUM.Agent.WorkerProcessManagement.WorkerProcessManager - { LoadAvailableAccounts entered
2019-01-31 10:18:37,004 [7] DEBUG SolarWinds.SEUM.Agent.WorkerProcessManagement.WorkerProcessManager - Calling user exists for user name: SEUM-User-1
2019-01-31 10:18:37,014 [7] ERROR SolarWinds.SEUM.Agent.WorkerProcessManagement.WorkerProcessManager - Error creating user account for Agent.
System.Runtime.InteropServices.COMException (0x80070842): 没有启动服务器服务。
at System.DirectoryServices.DirectoryEntry.RefreshCache() at System.DirectoryServices.AccountManagement.PrincipalContext.DoMachineInit() at System.DirectoryServices.AccountManagement.PrincipalContext.Initialize() at System.DirectoryServices.AccountManagement.PrincipalContext.get_QueryCtx() at System.DirectoryServices.AccountManagement.Principal.FindByIdentityWithTypeHelper(PrincipalContext context, Type principalType, Nullable`1 identityType, String identityValue, DateTime refDate) at System.DirectoryServices.AccountManagement.Principal.FindByIdentityWithType(PrincipalContext context, Type principalType, IdentityType identityType, String identityValue) at System.DirectoryServices.AccountManagement.UserPrincipal.FindByIdentity(PrincipalContext context, IdentityType identityType, String identityValue) at SolarWinds.SEUM.Agent.AccountManager.UserExists(String userName) at SolarWinds.SEUM.Agent.WorkerProcessManagement.WorkerProcessManager.LoadAvailableAccounts()
......