We recently had serious problems with orion that took several days with support to get resolved. In the end, we had Orion upgraded to 2019.4. In the latest version of WPM, there seems to be major problems and we are now having a difficult time getting it working. Most of our apps use ntlm auth and this is apparently not supported anymore (?!?!?!?!?!?). After a couple of days on the phone with support we got this response "And also here's a thing, I was told that if you want to monitor HTTPS site you should use the SAM (Server and Application Monitor) module for better outcome instead of WPM as there are a lot of issues and limitations with WPM."
The HTTPS monitor is nothing compared to WPM, and there is no timeline for supporting NTLM in WPM. So we just renewed maintenance on a product that no longer works for us. Newly recorded scripts also do not work. Is anyone else having major issues with WPM since the upgrade?