WPM tab - There was an error retrieving data from SolarWinds Information Service
Since our WPM is integrated to npm and other modules, I created an account with limited access to the nodes, applications, workstation locations, and transactions. I enabled the WPM tab to let the user...
View ArticleRe: WPM tab - There was an error retrieving data from SolarWinds Information...
You may want to launch the Orion Diagnostics tool, and click on 'Active Diagnostics' to see if there are any red flags raised there Also, you can launch the PermissionsChecker.exe tool from the Orion...
View ArticleRe: WPM tab - There was an error retrieving data from SolarWinds Information...
Hi HolyGuacamole, if there are red falgs, what can i do to fix the issues? Thanks. After running the permission checker and repair the issues, the error is still remain
View ArticleRe: Player problems
Give the SEUM worker accounts "Allow Log on locally" privileges (or put them in the admin group): Local Security Policy → Local Policies → User Rights Assignment → Allow Log on locally → (assign the...
View ArticleWebsite works fine in recorder but is down in Orion monitoring
We have a website that once a user authenticates, if they have not logged into the site with that browser prior the user needs to get a verification token via email or phone. Once the code is entered...
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Re: Website works fine in recorder but is down in Orion monitoring
The player runs as a service using local accounts that are created for playback. you will need to make the player run with log on rights of the user for which you have setup this authentication...
View ArticleRe: WEB - Transaction Summary page all items grey?
This ended up being the service had stopped even though everything was telling us it was running OK. A full stop and start of the system and rep[airing the service did the trick.
View ArticleRe: WARNING level error from End User monitor
Hi Jiri.tornek, I am seeing this issue with my SolarWinds infrastructure. Could a build-up in the IE cache with the SEUM agent being continually denied cause the worker to eventually shut down? This...
View ArticleHow to setup Portal availability Report
Hi All, Can somene help me on setting up a portal availability report. I have a critial website for which i need to report the availability. We use WPM however i need to know how to setup & what...
View ArticleRe: How to setup Portal availability Report
Hi sw_mmehra - This will be really easy to get going in WPM. Best place to start will be to create the recording for the portal, being sure to step through all of its critical tasks. These steps are...
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Re: Run BASH script on WPM Transaction Failure
This worked! 1. Added Linux box to NCM as a managed node, with the following non-default settings: Credentials - No sudo required login. This sucks from a security standpoint, but is very convenient...
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Re: WARNING level error from End User monitor
Hello,errors that you see are expected but are not causing issues. Those files are deleted once worker process is recycled after 10 playbacks so they don't build-up the cache over time. However, there...
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Web URL works in browser, but during recording it does not load
On the Recorder machine... if I use IE v 11 and connect to the url, it works. If I start the recorder and connect to the url, I get the below error message.I tried another recorder machine, and it...
View ArticleRe: Web URL works in browser, but during recording it does not load
Hi,Can you try to record transaction where navigate to your page occurs like somewhere in the middle of the transaction ? For example first navigate to google.com and then navigate to your page and...
View ArticleRe: Web URL works in browser, but during recording it does not load
Hello,Recorder is not doing anything special. You can check it's User Agent string by navigating to http://www.useragentstring.com/ to see how exactly it's reported to the website. The User Agent...
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Re: Web URL works in browser, but during recording it does not load
There is a slight difference. I will read the documentation that you posted. So, essentially the application is not accepting (does not like) this User Agent string at the bottom (inside the...
View ArticlePolling Quicker When Transaction Goes Down?
Is there anyway to set WPM to decrease the polling time, lets say 1 minute, when a transaction goes down? The reason I ask is sometimes we get network blips that are skewing our availability numbers...
View ArticleRe: Polling Quicker When Transaction Goes Down?
this would be useful across the board actually...if no response or down, go to fast-poll.
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Re: Polling Quicker When Transaction Goes Down?
Unfortunately this is not supported out of the box. But you could leverage alerting together with Orion SDK to trigger extra polls. High level flow would be:Setup alert on "transaction down"Add alert...
View ArticleCalculating % unknown time for WPM Transactions
I am hoping someone may be able to assist with an issue i have. We are utilising the WPM module and reporting availability stats for monthly reports. The % availability that we are seeing we have...
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