After following the directions, you should be able to see log files, as seen below from my screenshot. If you do not, feel free to re-engage support for further clarification.
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THWACK: Message List - Web Performance Monitor (formerly SeUM)
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Channel Details:
- Title: THWACK: Message List - Web Performance Monitor (formerly SeUM)
- Channel Number: 13526335
- Language: English
- Registered On: May 17, 2013, 5:14 am
- Number of Articles: 1719
- Latest Snapshot: February 4, 2020, 4:25 am
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- Publisher: https://thwack.solarwinds.com/community/systems-management/web-performance-monitor-wpm-seum?view=discussions
- Description: Most recent forum messages
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