Re: SolarWinds WPM Playback Player Service keep in stopped after V2P Migration

Thanks to Petr! Just following your suggestion, finally i find out the right way to fix my problem.

Here are the steps:

• Un-install WPM

1. Use Orion Service Manager to stop 'SolarWinds WPM Playback Player Proxy' and 'SolarWinds WPM Playback Player' service.
2. Un-install 'SolarWinds Web Performance Monitor v2.2',  'SolarWinds Web Performance Monitor Transaction Player v2.2' and 'SolarWinds Web Performance Monitor Recorder v2.2' from Control Panel.
3. Finish Configuration Wizard.

• Delete SEUM Playback Agent certificate

1. Go to Start> Run> MMC. OK.
2. Select File> Add/Remove Snap-in
3. Select Certificates, and click Add, then select Computer Account on the popup window, click OK
4. Expand Certificates(local computer) > Personal> Certificates
5. Select 'SolarWinds-SEUM_PlaybackAgent' on the right side, right click and select Delete

• Re-install WPM

1. Go to 'C:\ProgramData\SolarWinds\Installers', run SEUMInstaller.msi to re-install WPM.
2. Finish Configuration Wizard.
3. Run TransactionRecorder.msi in 'C:\ProgramData\SolarWinds\Installers' to re-install WPM Recorder.
4. Run PlaybackPlayer.msi in 'C:\ProgramData\SolarWinds\Installers' to re-install WPM Transaction Player.

After all these steps done, the 'SolarWinds WPM Playback Player' shoud keep in running normally.