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WPM Playback Player - Error creating user account for Agent. Why

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Hi All, when I start WPM  Playback Player service with Local System Account, it verifies SEUM-User-1 and SEUM-User-2 accounts and dying with the message "Error creating user account for Agent" .

 

2016-08-11 09:50:48,776 [7] DEBUG SolarWinds.SEUM.Agent.WorkerProcessManagement.WorkerProcessManager - { LoadAvailableAccounts entered

2016-08-11 09:50:48,791 [7] DEBUG SolarWinds.SEUM.Agent.WorkerProcessManagement.WorkerProcessManager - Calling user exists for user name: SEUM-User-1

2016-08-11 09:50:53,369 [7] DEBUG SolarWinds.SEUM.Agent.WorkerProcessManagement.WorkerProcessManager - Calling user exists ended for user name: SEUM-User-1

2016-08-11 09:50:53,369 [7] DEBUG SolarWinds.SEUM.Agent.WorkerProcessManagement.WorkerProcessManager - Calling verify user password for user name: SEUM-User-1

2016-08-11 09:50:53,369 [7] DEBUG SolarWinds.SEUM.Agent.AccountManager - Using PrincipalContext for credentials validation.

2016-08-11 09:50:53,369 [7] DEBUG SolarWinds.SEUM.Agent.AccountManager - Trying to aquire global named mutex with name "Global\SEUMAgent{d96caac8-63e0-49b4-b1ab-a6ea6e064819}"

2016-08-11 09:51:35,683 [7] ERROR SolarWinds.SEUM.Agent.WorkerProcessManagement.WorkerProcessManager - Error creating user account for Agent.

System.DirectoryServices.AccountManagement.PrincipalOperationException: Logon failure: the user has not been granted the requested logon type at this computer.

---> System.Runtime.InteropServices.COMException: Logon failure: the user has not been granted the requested logon type at this computer.

 

SEUM-User-1 is part of Administrators, Users, Remote Desktop Users and SolarWinds-SEUM-Users group.

 

Could you please let me know what could be the problem? 


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