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Re: windows authenication popup
I found for most of WPM when dealing with "pop-ups" you have to be careful in explaining if its the browser presenting the popup or the recorder. With that I learned when using cert based...
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Re: WPM TCP Waterfall Chart zoomed in
Also, when ever we upgraded anything on Orion, we found the Charts.DynamicLoader.js file became "unusable" for lack of a better word and had to be re-applied. I had saved off the existing file, and...
View ArticleWPM Playback Player - Error creating user account for Agent. Why
Hi All, when I start WPM Playback Player service with Local System Account, it verifies SEUM-User-1 and SEUM-User-2 accounts and dying with the message "Error creating user account for Agent" ....
View ArticleRe: Missing "Add Action" in Create Alert
This was resolved by installing NPM 12. This fixed out UI. Even though we are only using WPM, the NPM install has the latest Orion core. We were able to do the NPM installation without installing the...
View ArticleRe: WPM Playback Player - Error creating user account for Agent. Why
Hello,the user account has to be allowed to log-on interactively to the server. Can you try to create new local user yourself and try to log-in using this user via RDP? Does it work?
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Re: WPM percent of optimal values -- Player Payload
I have gotten a better handle in interpreting the whole WPM player load questions in recent months. First the player load when over 100% is associated with the scheduled transaction waiting to be...
View ArticleRe: WPM tab - There was an error retrieving data from SolarWinds Information...
I am experiencing this too, on the second step of one of the transactions.Orion Platform 2016.1.5300, WPM 2.2.1, IPAM 4.3.2, DPA 10.0.1, QoE 2.1.0, IVIM 2.1.2, SAM 6.2.4 Time: 08/15/2016...
View ArticleRe: WPM tab - There was an error retrieving data from SolarWinds Information...
Hello,Can you do following?Enable DEBUG logging for SWIS – “Information Service 3.0” and “Information Service 3.0 - SQL” using LogAdjuster (available in c:\Program Files...
View ArticleRe: WPM tab - There was an error retrieving data from SolarWinds Information...
Hi Jiri, can you message me your e-mail address please? I don't seem to be able to message you, the send button is greyed out when I try to PM you.
View ArticleRe: WPM tab - There was an error retrieving data from SolarWinds Information...
Hi Manilyn Ramos i've just tried removing the active alerts and the active transaction alerts and it makes no difference. I still see the error. Sorry
View ArticleRe: WPM tab - There was an error retrieving data from SolarWinds Information...
Hi acmtix, please try to remove the "Active Transaction Alerts" or "Active Alerts (if you add this feature)" from you customized web view Hope this will help you too...
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Re: WPM tab - There was an error retrieving data from SolarWinds Information...
Please do the ff and please make sure that you have admin privilege: Go to Manage Account (choose the user with WPM error) click editRemember the WPM Tab viewIf your tab view is customized go to...
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Re: WPM tab - There was an error retrieving data from SolarWinds Information...
This error affects all users accessing certain parts of transactions. The view is not customized.
View ArticleRe: WPM tab - There was an error retrieving data from SolarWinds Information...
Hi acmtix,Go to Manage Views and look for the Step Details view and edit it.Try deleting the "Active Step Alerts" resource in that view.Hit SUBMIT to save the change.See if this helps. Regards,Tebb Hattz
View ArticleRe: WPM tab - There was an error retrieving data from SolarWinds Information...
Excellent @tebbhattz that seems to have solved it. I can now view all parts of my transaction including the step that displayed the error. I guess this is a bug with the "Active Step Alerts" resource.
View ArticleTransaction Allows Site Login While Recording, Fails During Playback
Some sites we monitor were upgraded last night so I had to go in and update the transactions for the new site design. Everything seems to work fine when I record the transaction, but the site throws an...
View ArticleRe: Transaction Allows Site Login While Recording, Fails During Playback
Hi, When X/Y is used are you sure that before x/y input field is focused ? Can you try to use image click functionality to get focus to username input field then enable X/Y and write text and the same...
View ArticleRe: Transaction Allows Site Login While Recording, Fails During Playback
Yep, that worked. It is now working as expected. Any idea why more and more sites are requiring to be switched to X,Y to be captured correctly? Normal mode used to work for all sites and now it...
View ArticleRe: Transaction Allows Site Login While Recording, Fails During Playback
Hi, Well short answer is that WPM does not support frameworks such as AngularJS and KnockoutJS. Long answer is that only one particular action is not performed correctly in these frameworks and this...
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Re: WPM tab - There was an error retrieving data from SolarWinds Information...
@acmtix - Good to hear that the issue is now resolved
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